Privacy Policy

1. Introduction

This platform respects user privacy and is dedicated to being transparent about how we collect and use your data. Personal information is collected only to provide and improve our consultation services for students and business owners. By using our platform, you agree to the terms outlined in this policy.

2. Information We Collect

We collect information that you provide directly to us when booking a consultation or creating an account:

• Full Name
• Email Address
• Phone Number
• Booking details (date, time, and topic of consultation)
• Payment-related information (processed securely through our partners)

3. How We Use Your Information

We use the collected data for several purposes:

• To provide and maintain our consultation services
• To manage and confirm your bookings
• To communicate with you regarding your appointments
• To improve our platform experience and customer support
• To detect and prevent fraudulent activities

5. Data Protection

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, loss, or disclosure. Data is stored on secure servers with restricted access, ensuring that only authorized personnel can handle it.

6. Sharing of Information

We do NOT sell, trade, or rent your personal information to third parties. We only share data when it is absolutely necessary to provide our services, such as sharing transaction details with our payment processors (Razorpay) or as required by law.

7. User Rights

You have the right to access, update, or request the deletion of your personal data at any time. If you wish to close your account or have your information removed from our systems, please contact us directly through the details provided below.

8. Cookies / Tracking

Our platform may use basic cookies or similar tracking technologies to improve your user experience and for technical purposes (like staying logged in). You can choose to disable cookies in your browser settings, though some features of the site may not function properly as a result.

9. Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. In the event of a significant update, we will inform users through the platform or via email.